Thank you for shopping at Weeb Nation. We appreciate your business and are committed to delivering your order efficiently and safely.
Order Processing
- All orders are processed within 1 to 3 business days after payment confirmation.
- Orders placed on weekends or holidays will be processed on the next business day.
- You will receive an order confirmation email once your purchase has been successfully processed.
Shipping Times
- Shipping times may vary depending on the product and its origin. Some items are shipped from different warehouses or suppliers, which may affect delivery times.
- Standard delivery typically takes 7 to 20 business days, depending on your location and the product type.
- Express shipping options may be available at checkout for select products.
Shipping Costs
- Shipping costs are automatically calculated at checkout based on the weight, dimensions, and destination of your order.
- Free shipping is available on qualifying products and will be clearly indicated in the product description or at checkout.
- International orders may be subject to additional customs fees, duties, or taxes determined by your country's regulations. These charges are the responsibility of the customer.
Order Tracking
- Once your order has been shipped, you will receive an email confirmation containing your tracking number and a direct link to monitor your package.
- Please allow 2 to 5 business days for tracking information to appear in the carrier's system.
- If you experience any issues accessing your tracking information, please contact our support team for assistance.
Delays and Unforeseen Circumstances
- Shipping delays may occasionally occur due to factors beyond our control, including customs processing, weather conditions, carrier disruptions, or other unforeseen events.
- If your order is significantly delayed beyond the expected delivery timeframe, please contact us at augustom.online@gmail.com and our team will work to resolve the issue promptly.
Incorrect or Incomplete Shipping Addresses
- Please ensure that your shipping address is entered accurately at checkout, including apartment numbers, street names, and postal codes.
- Weeb Nation is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
- Address corrections after an order has been shipped may incur additional fees and delays.
Lost or Damaged Packages
- If your package is lost or arrives damaged, please contact us immediately at augustom.online@gmail.com with your order number and supporting photos if applicable.
- We will work with the shipping carrier to resolve the issue and ensure you receive your order or a replacement.
Contact Us
If you have any questions or concerns regarding your order or our shipping policy, please reach out to our customer support team at augustom.online@gmail.com. We are here to assist you and ensure your shopping experience is satisfactory.
Last Updated: 10/15/2025
Weeb Nation
augustom.online@gmail.com